THelkom

Poor service is all I can say. Overcharged and or charged for something I never asked for, an internet connection that works one week out of a month. It seems Telkom just couldn't care less. I've spent so much of my time time trying to resolve this issue with Telkom to no avail. My most recent fault I logged on the 10th of November the Technician did not even come out to my house, he just waited 2 days and then reported the fault resolved( Siya from openserve cell nr ********** 570 fault ref: ********** 9) . I haven't paid my account yet and I am also not planing on paying it until I see some results . What am I paying for in the first place? Headache? I phoned Telkom this morning and asked to speak to a Supervisor only to be told that she will get back to me. I don't plan on giving them a call again. My next step is ICASA.

Telkom account nr: ********** 00 Previous reported faults: ********** 1. ********** 1. ********** 3. 86AEK100981. ********** 185. ********** . ********** 5. ********** 5. ********** 1.