Theiving *********

The level of unprofessionalism and thievery displayed by Telkom is disgusting. In under 6 months I have had more problems than I care to remember with them. Its hardly 4 months ago that I put up a complaint on Hello Peter where I was caught in a situation with Telkom and Mweb, where the 2 companies were passing the buck. Basically I was informed by Mweb that in order to setup wifi at my home, I would need a adsl line from Telkom. For more than 2 months I was caught in a situation where Telkom advised Mweb that I already had a ADSL line with them, but advised me the opposite, they even went as far as sending my wife a letter proofing this fact. Eventually fed up with the whole situation I logged a complaint on Hello Peter. Its been less than 6 months since this mess has been resolved and 3 days ago Telkom have suspended my line. Upon my wife calling them, Telkom have confirmed that I was in fact on a ADSL line and now owe them R831 for a adsl line I never request from them. To add to this they dont have any records confirming me requesting a adsl line or any recording of my wife's countless calls to them. For a error on their side I am now liable. Pathetic is not the word. *******!!