JM
Johan M

1 reviews | Active since May 2011

01 Mar 2017, 18:20

Theft / unauthorised debit order

<p>I have send my cancelation forms through on 21 December 2016.</p> <p>After number of calls and emails up and down Telkom still deducts money every month.</p> <p>This is clearly a big business that where customer service does not have any meaning and they just carry on every month to ***** from me.</p> <p>I'm starting to enquire how and where I can make a ***** / theft case.</p>

0
Replies (2)
Telkom
Telkom's reply02 Mar 2017, 12:15
Official


Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply03 Mar 2017, 16:30
Official

Good day

Trust you are well.

Kindly be advised that we have requested further assistance from our Cancellation team, your case number is ***5 and feedback will follow.

Kind regards

Telkom Social media team

^IL

Best regards,