Theft of money!

<p>I purchased a march madness deal online. I attempted to return it within the 7 day cooling off period at Musgrave. The store manager was not present and the assistant Sne refused to accept it.</p> <p> </p> <p>I contacted the store the next day via email. Ivan the manager apologised and said they should have accepted it. I dropped it off and on 1 April Ivan emailed me that all was in order with case number ********** 3. To my shock I was then debited for the two months in May! I contacted Ivan again and he logged the case ********** 3 for the refund and apologies. </p> <p> </p> <p>I now got the bill and it shows I will be charged R2059.20 for cancellation even though I returned it within 7 days???</p> <p> </p> <p>I hate Telkom! They just steel your money and refuse to give it back. Please can manager from Telkom call me urgently!</p>