Theft for life

<p>Where are the days where you could call and cancel a line immediately? I tried to cancel my line at the start of February when getting fibre, but was told to wait till the end of the month to check that everything is stable. At the end of February I called to cancel and was asked to send an email confirmation. Did that the very same day. 3 Weeks later, still have a phoneline, still getting charged. When I called again, I was told that there is a 30 day cancellation period. NOWHERE was this stated before, but fine. I can wait. It's now been a month more and the line is still active, and there is no indication on any system that I ever cancelled, or called in before. Now I am being asked to cancel and wait 30 again? All while being billed by a greedy monopolistic company who don't know the first thing about customer service. I call theft and corporate greed. Chances of this problem being sorted out in 30 days, 0.</p>