THEFT - DO NOT PROVIDE YOUR BANK DETAILS!!

Consultants Nox and Theressa had rushed an application for me in December 2017 before their leave, the actual device was only delivered on the 5th January 2018. I received an invoice stating that I was to be debited on the 31st January 2018 as I was subscribed in December 2017. I then opened up a dispute on the 15th January 2018 with Telkom (case no. ********** 7) as Nox and Theresa had refused to resolve the matter. I was then debited on the 31st January 2018 without my consent as the initial debit was to be processed in February. I contacted Telkom and the consultant requested I reverse the debit order as it is evident that I was billed incorrectly, advising me that any reversal fee be waived. I had done so and reversed my payment. I have however then received a sms stating that the case had been resolved and received another invoice reflecting an amount of R750.00 (package signed on for is R199pm) be debited at the end of February 2018. THIS IS THEFT AND MISLEADING INFORMATION!! I contacted Telkom and the consultant states that the initial case was closed due to insufficient information being provided but confirmed once again that I was not to be debited. TELKOM IS DEBITING ME FOR EXCEEDING AMOUNTS AND THEY CONTINOUSLY REQUEST TO OPEN CASES JUST TO CAUSE A DELAY. DO NOT PROVIDE YOUR BANKING INFORMATION AND OPT FOR EFT PAYMENTS.