SK
Stefan K
1 reviews | Active since Dec 2012
27 Oct 2015, 08:17
theft by telkom
I had a complaint a whole ago about telkom giving me the wrong internet, I had it sorted out but they billed me for an additional month. I have returned the modem, had the contract cancelled and was assured that I dont owe anything anymore. Today money was deposited into my account and immediately R 1000 was deducted by Telkom even though I stopped the call order at the bank. I will be making a case of theft at the SAPSS TODAY. I am a person living on the breadline and cannot afford a huge multimillion rand company *****ing my money. DONT EVER SUPPORT TELKOM MOBILE.
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Replies (1)Telkom's replyOfficial
27 Oct 2015, 08:21Hello dekoker74,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161340.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161340.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,
Telkom's reply27 Oct 2015, 08:21
Official
Hello dekoker74,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161340.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161340.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,
