Theft by telkom

<p>I had 2 contracts with telkom mobile. Internet data I canselled feb 2016 end of 24 period. April 1 I upgraded my cell contract. Since my upgrade my account has increaced from R380 to R800. Customer care gave me ref***2 and spoke with Maureen. She said that there was a add on of R505 for exstra data. I asked when did I request it. She then said the R505 will be paid back to me in 7 days. It is 9 days and still no refund. Now they noticed that my data contract is still active and they still bill me and I canselled contract in feb 2016. I phoned telkom and have to tell my story to every person at telkom. I asked to speak to supervisor but they are to buzy. And they will phone back still no call. I was the one to tell friends how good telkom is but all I can say nou is that they stole my money!!!!</p>