1 reviews | Active since Jul 2017
Theft
<p>For a R150 contract, Telkom *******ly debited R1500. The agreement between myself and Telkom is for them to deduct R150 and only R150 monthly. I requested for my money to be refunded into my Bank account in the begining of this month to date i am yet to be refunded. Telkom's customer services dept has not at all been helpful (Charmaine Ma***o). I am now in a position where i wished i never signed a contract with Telkom, in the 5months that i have had a contract with Telkom i have never been billed correctly and honestly HATE the service. I called today to follow up on my refund and was advised to wait 7 more days and i REFUSE to do so after 21 days of waiting. I wish to advise people to rather go to Vodacom or any other cellular network, yes they may be pricey but the service is worth it.</p>
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Apology not accepted as you are still an inconveniance, my inbox is full of references from Telkom, and i have had it, This bull**** needs to be resolved no later than C.O.B tomorrow, in other words i want my damn refund tomorrow in my bank account, the same bank account you stole from. If i do not get my refund tomorrow not only will i spread the word of your ****ty service but i will also be going to the small claims court bright and early Tuesday morning. I have been asking for whats rightfully mine for far too long and all i get in return for my patience is another ****ty reference. Do the right thing and pay back what you *******ly took.
Apology not accepted as you are still an inconveniance, my inbox is full of references from Telkom, and i have had it, This bull**** needs to be resolved no later than C.O.B tomorrow, in other words i want my damn refund tomorrow in my bank account, the same bank account you stole from. If i do not get my refund tomorrow not only will i spread the word of your ****ty service but i will also be going to the small claims court bright and early Tuesday morning. I have been asking for whats rightfully mine for far too long and all i get in return for my patience is another ****ty reference. Do the right thing and pay back what you *******ly took.