1 reviews | Active since Sept 2015
The worst Treatment of foreign nationals at Telkom
We app**** for a phone on Saturday the 29th of of August and they had told us that in 72 hours we would get a response due to the fact that we are foreign nationals. fine, on Monday we get a call stating no your contract is approved but we are waiting for bank confirmation, and then we had to go to the bank and get confirmation and give it to them the following day which was Tuesday the 1st of September and we were told the same 72 hour story, after not hearing from them on that Thursday we decided to call and see progress and a lady answered and told us it hasn't been attended and we should be patient, saying that she doesn't understand why we are not patient enough to wait. Today, Friday the 4th of September we call again and they tell us head office hasn't gotten back to us, hold on a bit longer.<br> <br> Now i can understand regulation for foreign nationals but i can't understand total disrespect and neglect just because you are foreign. <br> <br> There is no such thing as customer care if you are not local is what i am getting from this situation, it is utterly appalling and disgusting behaviour.<br> <br> Disappointed indeed
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have sent you the email with the info you required to take to the store.
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Kind Regards
Tebogo N
Telkom Social Media Team
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Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have sent you the email with the info you required to take to the store.
***
Kind Regards
Tebogo N
Telkom Social Media Team
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