The Worst Servicve

<p>My name is Lionel Plaatjies I live in Eldorado park ext 4 Johannesburg south , The cables in our area was ****** in the beginning of the year and Telkom was notified that we have no service since January I logged queries and nothing was ever done and queries logged was for the old home number which was under my father in-law’s name I too app**** for a line of my own as they had moved to Swaziland after his retirement , My application was successful with reference ********** 06 and I was advise that a technician would be sent out to the house I needed to ensure someone was waiting for them I took the day of the agreed date was 16 January 2017 I waited all day and no one came , I called them twice on the 16th January 2017 to confirm if they are still coming and I was told in my 1st call that a Technician was sent out that never happened on the 17 January 2017 I received another sms stating a technician was sent out to me and no one came again this is two days off work waiting for Telkom’s technician with same reference number ********** 06 and again nothing I logged a complaint and was given another reference number ********** 4 and to this day no phone line is active and I have a MWEB contract which used the land line and I can’t access the internet I have been told about fibre cabling till this day I’m still waiting , I even decided later I’m gonna cancel the line and opt for Telkom’s LTE deal and even for that I am yet to receive the promised sms confirming the status of my application the only sms’s I get is from Telkom for me to rate the consultant’s service yet the company is letting me down over and over and I end up paying MWEB for services Im not even enjoying due to Telkom’s flop</p>