The worst Service you could possibly receive is from Telkom

<p>A few years ago tekom left me with a disrupted service on my landline ********** 748 due to a cabling issue on their side. After numerous calls they were not in a position to commit how long it would take to restore the service - I was told it could take months. Despite the poor customer service, i went ahead and took out a 8ta mobile data plan (10gb + 10gb midnight surfer promo) in order that my kids could have internet access.</p> <p>With my landline now operational, On the 14th March 2016, I went into their Gateway store in Umhlanga and cancelled the 8ta mobile data plan.</p> <p>To date Telkom is still billing me for this cancelled service and not one of the many Telkom representatives i have spoken to have been able to rectify this.</p> <p>When I called their customer service for help, I got no help and was told that the Gateway store didnt confirm the cancellation ; but was emailed a cancellation form to start the process again.</p> <p>My customer id is ********** 13 and order action id is ********** 1A. </p> <p> </p> <p>I am hoping that Telkom will take their customer service seriously and resolve this issue by no longer billing me for this service and refunding the amounts they have been billing me after the cancellation.</p>