The worst service with Telekom

Telkom fibre line contract is R689 but if you have unpaid then one must pay haff the premium as charges. I am forced to be debit order even I don't have money in my account. firstly, one was forced to take that package as the minimum. now I can downgrade but i must pay the charges. one pays over R300 for unpaid where I one forced to on debit order There is no such that one is forced be on debit order Telkom is a ****