1 reviews | Active since Jul 2014
The worst 'Service Provider' in operation
It seems the only time one can get the attention of Telkom Mobile is by voicing my dissatisfaction out on social media, so here goes...<br> Yet again APPALLING 'service' from Telkom Mobile!!! <br> a Following innumerable problems experienced with this INEFFECTIVE and PATHETIC network 'provider' since signing up for a contract in June, I decided to move over to another service provider which will facilitate a contract buyout. <br> I will list my frustrations and reasons for demanding to leave this network:<br> o Contract taken out June 2014, promised 2.15GB data - only given 1.1GB (this only resolved over a month later and I'm convinced only because I blasted them on social media - will be posted at the bottom of this post).<br> o Almost every time I call their call centre (or go in store) I cannot get my query resolved their systems are offline.<br> o Network issues galore - in recent weeks my phone would report \Not Connected to Network"or similar error message - which I called them about to have resolved (never happened of course) as I use this phone for business and I missed calls. I was advised via email (16 September) by a Maxine in their Retentions Department that they would be conducting a 'Tech r"""
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM162753 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM162753 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
