RW
Raighannah W

1 reviews | Active since Jun 2013

27 Oct 2016, 12:07

The worst service non existent delivery ever received

<p>We requested for our home line to be moved in September to our new place. Third October first Tech showed up, ran lines in our house and left, came back after an hour saying they cant access the neighbours yards to get to the poles so they have left notes at the neighbours saying they will come Saturday 8 Oct, we stayed home waiting for Telkom to show up but not a soul showed up wasting our time. We the got an sms saying someone will come on Monday 10 Oct and AGAIN no one showed up, this time i paid my **** to be home for them to gain access to my place as i work. Tuesday 11 Oct a technician calls me to say he is outside my house and ofcourse I didnt have anyone home. i was extremely mad at this point. The technician booked another slot for the Friday 14 Oct and again paid my **** to be at my place. The tech came and was inside busy with wires for a few mins and left saying he will come back, when he came back the **** called me and i spoke to the tech, he said his having a problem with 1 pole and asked me till what time can the **** stay till, i told him she can stay till as long as he needs to complete the work, he said ok he will sought it out today. he came the morning and this is when we had this conversation. He told me he has to do something outside and he will come back, when i called the **** after 3pm the technician still never returned and by end of day he never came back and i had my **** stay until 6pm when i got home waiting on this technician which is ridiculous!!!</p> <p>When i call the call centre they gave me a completely different stories so i dont know who is LYING to me at Telkom. It doesnt mean that Telkom has the monopoly they can tell and do what ever they like and treat their customers so bad. October is over and we hered nothing since then from Telkom. Really disgusted at how we have been treated!! </p>

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