THE WORST SERVICE IN THE WHOLE WIDE WORLD!!!

In a span of 4 months, we have been fighting a constant battle with Telkom. We sat without internet for a month, made thousands of phone calls to Telkom, spoke to consultants who just made empty promises, no one can ever give us a straight forward answer, and the worst of all is, after speaking and then arguing with the accounts section about the fact that we had to pay for a service, which didn't work as a result of a fault on Telkom's side, we were never reimbursed, after the consultant told us that we would be reimbursed. Telkom takes our money for a service which they didn't even render, we have no other options for internet connection, Telkom's service is the most pathetic thing I have ever come across in my life and now, for the second time in ONLY 4 MONTHS we are stuck with EXACTLY THE SAME PROBLEM......WE HAVE SPENT THE WHOLE DAY TALKING TO CONSULTANTS WHO DO NOT HAVE A COOKING CLUE WHAT THEY ARE DOING.....I can already foresee that we're going to be stuck without internet AGAIN, probably for ANOTHER MONTH before Telkom FINALLY comes to fix the fault ON THEIR LINE, and then WE'LL JUST BE CHARGED THE SAME AMOUNT AS ALWAYS, EVEN THOUGH WE'RE PAYING FOR SWEET NOTHING.