DvdM
David van der Merwe

1 reviews | Active since Jun 2015

29 Jun 2015, 14:47

The worst service i've ever received.

I've been struggling for about 7 months my bill is never correct it is always very high you will bill me R900 for who the hell knows what and all i use is the line i don't even use telkoms data i get my data from mweb ive been calling for months always 40-60min i hold and still no answer and when i get trough they always say it will be solved but it never is i've been paying for the telkom uncapped adsl for 8 months and i don't use it they havn't taking it off i've tried multiple times now i get an sms telling me they are gonna take me to court because im not paying but they wont even fix my problem ive spent so much money on petrol to go to telkom to try and sort it out and airtime it's really not funny anymore one of the worst company's i have ever dealt with.

0
Replies (1)
Telkom
Telkom's reply29 Jun 2015, 15:22
Official
Hello Dvdm9182,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is SM121446

We apologize for any inconvenience caused.

Regards,
Arnold Madisa
Telkom Social Media Team
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