THE WORST SERVICE FROM TELKOM

TELKOM YOU SUCK . U had an adverti*****t for R599 per month with uncapped ADSL , LTE etc which we app**** for on the 10th of Jan . A technician was here on the 16th of Jan he said there was A problem with our lines he went back and we never heard from Telkom again , until we started calling which they kept on giving us references which were wrong everytime we called the agent would say this does not exist . My husband went to go see telkom in VAal Mall they said they would log a call but never did. We kept on trying to call no one could give answers , or no one could get technicians out NOTHING HAPPENED. We then went to the MAnager at Open Serve He promised me he would log a call and send a technician on a Saturday who only came on a Monday ,the same problem yet again No One came back to us , no agents are able to assist . We said we want to cancel the monthly subscription they said we will pay a handling fee . I will not pay the handling fee for what I never received my INSTALLATION . They said INSTALLATION will be done in 21 working days , We are in March and it's 42 working days overdue . We keep on hearing the same story NOTHING happens. Telkom is suppose to be the Best but you are the Worst . When we call the call center and we ask for the supervisor or the MAnager so that we can speak to them the agent says and I quote " they are busy they will get back to you " which they never do . Once again we app**** on the 10th of Jan and we are already in March which we have been waiting 2 Months . Here is our order number 8808/34 . Can you please assist or further actions will be taken .