1 reviews | Active since Jun 2017
THE WORST SERVICE EVER- YOU SHOULD BE ASHAMED !!!!!!!!!!!!!!!!!!!!! PATHETIC - 164 066 053A
<p>After TELKOM cancelled my land line and ADSL .... WITHOUT my consent ....after asking them to put my line in a <strong>holding pool to be released</strong> it has now become MY problem to fix it!</p> <p>Your employees are a COMPLETE Disgrace and so is your company!!!! They don't have a clue what they're doing or how to deal with customers! THIS IS TOTAL BULL****!!! </p> <p>I've spoken to about 10 different *********** people just asking for some feedback on WHY THE HELL my ADSL line is taking <strong>20 days</strong> to be switched on... This after already fighting about my R1000 invoice I received for the re installation of my landline which YOU cancelled!!!!!!!!</p> <p>Everytime I call I need to tell the entire story over and whenever I ask to speak to a supervisor or manager I get put through to Technical support! I've had to call Every day since the 06 th of June to get feedback! And when you check your system it won't reflect because your lazy sales assistants don't even make notes as they are suppose to. You make it IMPOSSIBLE for customers to be satisfied .... even just a little bit!</p> <p>What an absolute dissapointment!!! I'm appalled and disgusted !!!!!!!!!!!!!!!!!!</p>
Good day Muzette,
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Muzette,
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
