NC
Nicole C
1 reviews | Active since Jan 2016
05 Jan 2016, 07:49
The worst service ever received
For the last three months I have been billed for an extra R349 added to my bill for an \add on internet bundle"that I have NEVER requested. Every month after receiving my invoice I have called in"
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Replies (1)
Telkom's replyOfficial
05 Jan 2016, 09:32Hello Nicole54,
Thank you for bring this matter to our attention,
Kindly be advised that we have sent your query to our Billing team to requested they completely remove add-on Internet bundle on your package and feedback will be provided.
Your reference number: SM183535
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for bring this matter to our attention,
Kindly be advised that we have sent your query to our Billing team to requested they completely remove add-on Internet bundle on your package and feedback will be provided.
Your reference number: SM183535
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Telkom's reply05 Jan 2016, 09:32
Official
Hello Nicole54,
Thank you for bring this matter to our attention,
Kindly be advised that we have sent your query to our Billing team to requested they completely remove add-on Internet bundle on your package and feedback will be provided.
Your reference number: SM183535
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for bring this matter to our attention,
Kindly be advised that we have sent your query to our Billing team to requested they completely remove add-on Internet bundle on your package and feedback will be provided.
Your reference number: SM183535
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team