The worst service ever from telkom

<p>We have been sitting with a non-functional landline and no internet connection for about a week now, this despite having called numerous times to try and sort this out. All telkom does is give us reference numbers which they never do anything about. No followup on telkom's side, we have to be the ones calling. We were promised to be assigned a technician 4 days ago - no technician yet, no feedback on when he will be on site. We were promised a phone call today as followup to another call logged yesterday - no phone call, until we had to call back and enquire. Children are preparing for exams and cannot access the internet. Phone line has been off from last week - no incoming calls, no outgoing calls, no dialling tone. We have to use our cellphones to call telkom who never gets to us. Does telkom now expect us to pay for a service for a full month when we are now going into the second week without the service??????</p> <p> </p> <p>dear telkom, you have less than 24 hours to sort this out, otherwise we are suspending ALL our services with you. </p> <p>Ref nos:</p> <p>1. 968CNK050617</p> <p>2. 985183</p> <p> </p>