SF
Shafiek F

1 reviews | Active since Jun 2014

29 Aug 2016, 17:09

The worst service ever

<p>Aug 17, 2016<br />1 week ago<br />Telkom<br />3.9<br />Other<br /> <br />Suspended account<br />by MSFryddie 45<br />My account has been suspended as the debit order did not go off on 01/08/2016. 15 days later my account is suspended without even contacting me. Please assist with reconnecting the line, payment to be made 25/08/2016</p> <p>Share<br />Follow<br />Like</p> <p>Request Help<br />Supercharge<br />Convert<br />MSFryddie rep****:<br />Aug 18, 2016<br />1 week ago<br />The full overdue amount has been paid yesterday 17/08/2016. Please assist in reconnecting my line.<br /> <br />MSFryddie rep****:<br />Aug 18, 2016<br />1 week ago<br />I am still waiting on a response.<br /> <br />TelkomSA rep**** privately:<br />Aug 18, 2016<br />1 week ago<br />Hello MSFryddie</p> <p>This response serves as confirmation that your query has been received. <br />Your reference number : AI ********** <br /> Your query has been sent to our billing team for assistance. <br /> <br />Regards<br />Noleen<br />Telkom Social Media Team.</p> <p> <br /> <br />TelkomSA rep**** privately:<br />Aug 18, 2016<br />1 week ago<br />Hallow Shafiek</p> <p>In attempt to contact you on your mobile please no response voice message and an sms send please send a reply sms wit he nubmer i questio regarding th payments on to your account </p> <p>Thank you and Regards</p> <p>Celiwe </p> <p>Telkom Social Team<br /> <br />MSFryddie rep****:<br />Aug 18, 2016<br />1 week ago<br />Celiwe has just called me and hung up on me.</p> <p> What pathetic and rude service from Telkom...continuously. I am now adding this to my original complain. Please assist.<br /> <br />TelkomSA rep**** privately:<br />Aug 18, 2016<br />1 week ago<br />Hi Shafiek</p> <p>Thank you for resposnnd to the sms the case has been sent to mobile for assistance .case number AI ********** </p> <p>Thank you and Regards</p> <p>Celiwe </p> <p>Telko Social Team<br /> <br />MSFryddie rep****:<br />Aug 18, 2016<br />1 week ago<br />I am also adding Celiwe to this complaint as she just abruptly hung up on me. Could someone please acknowledge this new complaint.<br /> <br />MSFryddie rep****:<br />Aug 22, 2016<br />1 week ago<br />I am still awaiting a response. What pathetic customer service.<br /> <br />MSFryddie rep****:<br />Aug 22, 2016<br />1 week ago<br />And nothing yet <br /> <br />MSFryddie rep****:<br />Aug 22, 2016<br />1 week ago<br />No word from Telkom to date<br /> <br />MSFryddie rep****:<br />Aug 22, 2016<br />1 week ago<br />TelkomSA rep**** privately:<br />Aug 20, 2016<br />2 days ago<br />Good Day,</p> <p> Apologies for the late response we have sent you an email in connection with the above query please respond if you still require assistance and we will assist. </p> <p>Regards</p> <p> Yazied</p> <p> Telkom Social Media</p> <p> </p> <p>This is a response on a complaint dated 03 May. Two smd s half months later.<br /> <br />MSFryddie rep****:<br />Aug 23, 2016<br />6 days ago<br />I am still waiting on Telkom to respond.<br /> <br />MSFryddie rep****:<br />Aug 23, 2016<br />6 days ago<br />The do not give two ****s<br /> <br />MSFryddie rep****:<br />Aug 29, 2016<br />7 hours ago<br />I am waiting on a response. This is how TELKOM treats it's customers.<br /> <br />MSFryddie rep****:<br />Aug 29, 2016<br />7 hours ago<br />Hi Mogammad! You recently had a query closed with Telkom related to your service (Case no.: ********** 8) . Please answer 5 short questions about this experience. Dial *120*168#, or reply STOP.</p> <p> </p> <p>Just received this. Don't even know what it's about. Coz they refuse to pick up a phone and call their customers.<br /> <br />MSFryddie rep****:<br />Aug 29, 2016<br />1 second ago<br />And still I'm waiting</p>

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