The worst service ever

<p>Our Adsl line has been off for two weeks, after is was crossed with somebody else's line for a week. After numerous calls to the call Centre ( which of course offers no assistance) we managed to get hold of the operation manager for our area. He is a very rude man, not worried about our issue but more worried about how we got hold of his Telkom tool number, which is called a cellphone! The fault has been in hand for two weeks, passed over from one technician to another claiming overtime on a Saturday. Now after two weeks the capable people at Telkom yet has another story, claiming the fault is in the exchange. It is odd that the original fault was caused by a Telkom contractor outside the exchange and is was halfway repaired by a Telkom technician outside the exchange and now all of a sudden the fault is outside the exchange exchange. Help please! </p>