THE WORST SERVICE EVER

this has to be the worst service I received from Telkom agents namely Ronny Ngwenya and Smangele Ngcobo when I had query whereby my account was debited but the Payment cannot be accounted for. my calls were cut twice but I never received a call back after I waited 8 - 10 minutes for my call to be answered. <br> on the sms they sent me they said that my account would be unsuspended within 72 hours. one agent said to me it would be 48 hours and the last one I spoke said its 7 working days.<br> first of all, there is POOR product training on this advisor, secondly how does suspending one's become soo easy and yet the un-suspending part becomes soo lengthy and lastly how does money get debited from one's account and can only be accounted after 7 working days. certainly not happy with this.<br> the sms and statements I received showed that I owe R1 126.00 but R1 500.00 was debited. apparently my accounts was with nudebt but when I called them, they explained that the have no records of such.<br> this very frustrating and inconveniencing. I have a less than 5months to pay up this contract and most certainly not renewing it with Telkom.