The worst service ever

I placed an order for both mobile and fibre till today telkom has not sent me feedback I have been contacting them and getting different explanations. Today tops it all I spoke to a consultant Zamandulo that did not want to listen to me and kept interupting me every chance she got. When I asked to speak to her superior she literally hung up on me. Zamandulo gave me terrible service attitude and all. I don't believe that after being with this company for close to five years I get such terrible service. How can someone like Zamandulo being appointed as a customer service consultant. Clearly telkom does not care about its loyal customers. What a disappointment. I still do not have answers as to what is happening with my orders. Ive always heard stories concerning telkom but I stuck around today those stories have been proven that telkom has the most terrible customer service so disturbing.