The worst service ever!
<p>I have called 3 times for assistance with my lte router which is giving me seriously alow lines and 3 times I've been told that a technician would get hold of me yet no one calls. This is terrible service from a a completely useless company who have no customer focus what so ever! I have been paying for Internet that barely works! Sort expect this to be sorted out immediately! </p>
I have still not had anyone call me !!!! This is absolutely terrible. Also, how the hell can you have three different people providing me with a reply, however NOT ONE of them has followed up!!
THIS IS ABSOLUTELY DISGUSTING!!!
PLEASE SORT THIS OUT URGENTLY AS I REFUSE TO PAY WHILE I GET ZERO SERVICE, HELP AND INTERNET CONNECTION! I have had no internet connection for over a month and I expect to be compensated.
I would really appreciate if someone could contact me urgently as this is unacceptable.
I will never recommed your company to anyone due to this terrible service and lack of communication.
I have still not had anyone call me !!!! This is absolutely terrible. Also, how the hell can you have three different people providing me with a reply, however NOT ONE of them has followed up!!
THIS IS ABSOLUTELY DISGUSTING!!!
PLEASE SORT THIS OUT URGENTLY AS I REFUSE TO PAY WHILE I GET ZERO SERVICE, HELP AND INTERNET CONNECTION! I have had no internet connection for over a month and I expect to be compensated.
I would really appreciate if someone could contact me urgently as this is unacceptable.
I will never recommed your company to anyone due to this terrible service and lack of communication.
After terrible service and communication from Telkom I had decided to close my account with Telkom after having issues with my internet speed since the 1st of May. Yes it has taken 3 months and they still have not fixed the issue I am having with my internet speed.
Apon sending a request to close my account as i refuse to pay for a service I am not recieving I was told that my account cannot be closed without the case number assigned to me for the "investigation" of my line speed resolved and closed. I was also told that should i wish to cancel my account i would be subject to a cancellation fee This means that for the past 3 months I have paid for a service I have not recieved and will continue to pay for what I can only imagine to be "eternity" for this "investigation" to be complete.
This is completely unacceptable and the fact that Telkom cannot sort out a line speed complaint is beyond me.
I would like a manager who has authority and authorisation to close my account to contact me.
Thank you
After terrible service and communication from Telkom I had decided to close my account with Telkom after having issues with my internet speed since the 1st of May. Yes it has taken 3 months and they still have not fixed the issue I am having with my internet speed.
Apon sending a request to close my account as i refuse to pay for a service I am not recieving I was told that my account cannot be closed without the case number assigned to me for the "investigation" of my line speed resolved and closed. I was also told that should i wish to cancel my account i would be subject to a cancellation fee This means that for the past 3 months I have paid for a service I have not recieved and will continue to pay for what I can only imagine to be "eternity" for this "investigation" to be complete.
This is completely unacceptable and the fact that Telkom cannot sort out a line speed complaint is beyond me.
I would like a manager who has authority and authorisation to close my account to contact me.
Thank you