WG
Wouter G

1 reviews | Active since Dec 2009

15 Apr 2017, 10:45

The worst service ever

<p>In February du to the lines being ****** every month -and then having to stay without internet – I cancelled my adsl and line speed with Telkom and went over to a wireless product of Telkom -using Homecloud , I made it clear I’m only keeping the land line , as I was without internet for about 2 weeks Telkom still had to credit me for this time -on 10 march I received an account from Telkom for R310.49 -After I don’t know how many e mails and phone calls they said they’ll sort it out as they never cancelled my line speed , I paid the R310.49 thinking I’ll get a credit -on the 6The April I got an sms about migration from ECDSL to PSTN -Ref ********** 66A -and other sms stating ref ********** 5 saying we are sad you cancelled your adsl service -now on 09 April I get an account for R600.45!!!!! still being charged a subscription serves !!!!!! how *********** can one company be ?????? I have been on the wireless product going to 3 months now -paying for that -my internet with Telkom was gut off 3 days after I ended it !!!????</p>

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Replies (1)
WG
Wouter G's update22 Apr 2017, 12:34
Reviewer Update

Sadly these replies seem to be just window dressing -since this complained was made , I have not heard anything back , and the bill still sits were it is , sadly I’m now going to lose the land line I tried to keep as I refuse to pay for something I don’t have for a second month in a row , you people really are the most in component I have ever seen