the worst service ever

<p> I request my line to be moved and I received a ref reference: ********** 23</p> <p>the technician came and just stood at the gate and sad I will be right back and never saw him again.</p> <p> </p> <p>Again I call and was told it was ascalated and no feedback and I call in again a week later was told the sending a new technician and waited home the whole day no call no SMS no email. the technician did not.</p> <p> </p> <p>the people at the call center say they don't know and have to just wait and they don't know when it will be fixed</p>