AM
ANGEL M

1 reviews | Active since Apr 2017

05 Apr 2017, 14:42

THE WORST SERVICE BY FAR

<p>So you decide not to debit my account, even after i notified you of his incompetance you advsie me it will be debited knowing fully well that this will not happen. As a result you close my phone. You debit me twice as expected at the end of the month and then expect me to wait for 7-12 working days for my phone to be opened. After i callked you multiple times to tell you about the debit not being done. To top it off, a query i logged at the begining of the month notifying you of this issue, i get an sms response on the 28. nearly a month later????? Seriously Telkom.??????? The so called TM manager named Mirriam Mohapedi an Vivek are juts as useless. Mirriam was supposed to call me back but im still waiting for the call even days later. Vivek who seemed helpful at 1st , even after i took the time to request for a bank statement (which is charged incase you do not know) and send it to you with the promise that the matter would be resolved. I am still waiting!!!!!!!!!!!!!!!!!. I regret the day i became a customer. I did not know that you lacked such core customer expereince s****s. No one could care less. I am soooooooo happy my contract ends this year!!!!!!!!!!!!!! to think i was thinking of taking up another one for a family member. You have lost me as a customer and i can tell you now, one customer might not seem like much but if you know anything about word of mouth you will know it works. Guess what word of mouth i will be giving you..... I have never been so irritated with your whole department. YOU CAN TAKE YOUR BUSINESS AND STICK IT WHERE THE SUN DOES NOT SHINE..... </p>

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