The worst service by far

I've had a telephone/DSL line installed by Telkom, they gave me a option to to chose between R189pm with R700 installation fee or R209pm with no installation fee, I chose the R209 package and they still charge me installation(which I think is false advertising), I paid the R700 installation fee and they eventually installed the line. After a few days I phoned in to ask them to check if there's a fault on my line and they said yes there they will send some one out to fix it a few days goes past I phoned in again to ask when will they be fixing their fault they rep**** with I must first pay a fee of R940 to repair the fault, which I think is ridiculous because the fault came from there said which I had no control of. This is by far the worst thing I've came across in my life<br> <br> A furious customer contact me in this number ***, line number ***