MO
Madelein O

1 reviews | Active since May 2015

02 Jun 2015, 14:02

The Worst Place I could Ever think of

I am Soooo Angry right now!!!!<br> <br> I went to the Glen store about 3 months ago to get a laptop for myself, upon getting home I saw she supp**** me with the wrong one and took it back to them.<br> <br> They then swopped me for the right laptop but I got a big fat surprise with my statement because they charged me double for both laptops which i did not have.<br> <br> Now after 3 months they finally sorted out the one laptop but only credited my account with R 30 after paying R1200 on a laptop which i Didn't own.<br> <br> Frans has promised me he will sort out my problem but nothing has been sorted and the numbers he gave me does not work nor the number the internet supp**** for them.<br> <br> further long the Call Center for the account is so useless they put me trough to 5 different people just for the last person to tell me that i must phone a different number which don't work either.<br> <br> I cant get this problem sorted and the anger and rage is building up SO PLEASE DO YOUR JOBS!!!!!!

0
Replies (1)
Telkom
Telkom's reply02 Jun 2015, 19:04
Official
Hello Madz001,

We do value your business.

Please note that we will escalate this matter to our Billing Division for further assistance.

Your social media ***.

Regards,
Boitumelo Makhongoana
Telkom Social Media Team