1 reviews | Active since Oct 2016

29 Mar 2017, 12:00

THE WORST NIGHTMARE EVER

<p>I have calling the call centre for assistance but my query is still not solved,Telkom is *****ing money from my account month to month.I do not have a cell phone contract with telkom yet they are still debitting money from my account. I am not getting any help because i am black and i guess black complaints mean nothing to you.i have spoke to alot of managers and complaints team but my issue is still not resolved,i am actually waiting my time typing this because you wont even get back to me.this is a nightmare and never again will i take any contract with telkom and i regret the day i walked into a telkom shop.your network is bad and your custromer service is terrible.i want every cent refunded back to my account.</p>

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Replies (1)
Telkom
Telkom's reply29 Mar 2017, 17:41
Official

Hi tsakani-tsaki-hlongwane

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,