1 reviews | Active since Aug 2016
The worst network provider I've ever dealt with
<p>I went to a Telkom store in Mall@Carnival and cancelled my tellephone line since they couldn't provide ADSL in my area. They told me to fill in a cancellation form which would then cancel my phone line after one month as they said there is a waiting period of 30 days. When I opened my emails I came across a statement telling me that the line owes and amount of R240 for the month of August and yet I cancelled my line over 2 months ago.</p> <p> </p> <p>I spoke to an agent by the name of Fazile who assisted me by telling me that the line was not cancelled and she couldn't find any cancellation documents to support the cancellation. I told her I want to speak to a supervisor and the supervisor couldn't come on the line because they were busy. She gave me a call reference of CM888256 for the call.</p> <p> </p> <p>I will not be paying that amount as I have not used the phone.</p> <p> </p> <p>I arge everybody out there never to use this service provider. Ive heard great things about their compatitors and the great service they provide.</p>
