lS
lee S

1 reviews | Active since Oct 2018

18 Dec 2020, 12:21

THE WORST NETWORK PROVIDER EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Why is te;lkom always such a pain to deal with.

As for your consultants and their horrible attitudes!!!

When placing the order I spoke to a Luyanda Khumalo on the 08/12/2020 @11:30am.

A week and a half later and I call to follow up and I speak to Penelope in the progress department and at first she puts me on hold for approximately 5mins to do whatever she was as I could hear kids in the background. Thereafter she cannot pick up the order then again she can find the order.

Asking her to explain what the actual problem is, she then tells me its parked @ Vuma AND RAISES HER VOICE AT ME WHEN I ASK QUESTIONS. She is arrogant, grumpy & rude and has no respect for her job as well as customers.

@TelkomSA please give your employers a cup of coffee and teach them to smile.

CUSTOMER EXPERIENCE IS EVERYTHING!!!

I will also be cancelling all the products which I have with Telkom as their service is BEYOND HORRIFIC!!!!!!!!!!

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Replies (1)
lS
lee S's update22 Dec 2020, 09:04
Reviewer Update
It has been 3days later and Telkom has still not gotten back back to me.

This is the ****iest service I have ever encountered.

Is there someone, anyone? Who will get back to me at Telkom.

I have had enough and this is beyond disgusting!!!!!!!