THE WORST MOBILE NETWORK SERVICE EXPERIENCED!

<p>I purchased a cellphone, telephonically in December from Telkom.</p> <p>It was not long until the software started messing up. I have spoken to an agent online and the agent had said I just need to book the cellphone in store and all I need is my ID. I went to Promenade Mall and they could not help. They said I need a proof of purchase and that they can't assist me. I called the contact centre about 5 times and waited about 30 minutes just speak to a consultant. When I would finally get hold a consultant they said they emailed the proof of purchase and wait 24-28 hours, and if I have not received it I should call to follow up. I did so and spoke to another consultant Ndobile and she said she emailed it and I should get it in within 2-3 hours. It's been longer than that and still nothing. I just got cut off the phone after being on the call for over an hour and ended up being redirected to a completely different department. </p> <p> </p> <p>My cellphone does not work properly, and I am paying this phone every month and getting extremely poor service. It's only worked properly for 1 month and have needed to deal with a phone's software that is completely messed up!!!!!!!! </p> <p> </p> <p>Your service SUCKS!!!!!!!!!!!!!!!!</p>