1 reviews | Active since Feb 2017

04 Sept 2017, 18:55

The worst ever service

I have the worst ever experience with TELKOM MOBILE....... I have been waiting for a bladdy manager to contact me with regards to the **** service and advice the staff has given me. I have booked my cell phone in by them for more than a month and I still haven't had any responses from them. I will be taking this **** further. They take there debit order off each and every bladdy month with out any hassles. Due to the incorrect information there staff gave me and for the inconsiderate management of TELKOM MOBILE I'm taking this to the ombudsmen.

0
Replies (3)
Telkom
Telkom's reply09 Sept 2017, 11:53
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

's update19 Sept 2017, 23:10
Reviewer Update
Well I'm still waiting for a response I want a MANAGER TO CALL ME ASAP. TOMORROW AT 9 OCLOCK in the morning on this number ***. I want my phone to be fixed. I need my phone man.
Telkom
Telkom's reply28 Sept 2017, 09:38
Official

Hi nadea-johaardien,

Thank you for taking our call.

Please be assured that we have sent your query to the Store Manager for further assistance, they will be in contact with you.

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,