The Worst Employees on Planet earth

Made an online application 6 days ago and got an email promising a call with 48 hours, nothing to date. Called them and spoke to 2 agents who kept putting me on mute and they apparently could not assist me, the 2nd one I spoke to for 10 minutes and she just told to apply again and she hung up. The third attempt, this one said said "well then if you never received a call it means you never placed an order". The total shock of it all, I was looking at the email sent to me by them and she said I must read to her. After an unproductive back and forth I ask her to do the application over the phone to which she sounded annoyed. Kept putting me on hold until I asked her to call me back because I've been on the phone for too long and eventually they cut me off. She said "I'm still waiting for your credit approval so I can call you back" I asked if she has my number she said "no". I wish I was making this up, Telkom employees are straight and unapologetically rude, inefficient, unprofessional and lack education. I cannot believe they are still in business with such a disgusting service. Imagine being treated like that when you are starting a service, how much more when you are a client. Sies is the only decent word I can use on this platform but I have more indecent words to describe the level of service Telkom gives.