The worst decision of my life ever was to take a mobile contract with Telkom

There is I mobile phone network provider called Telkom which I took out my first contract with over two years Beck, and that was the worse decesion in my entire life. This I say because I had issues the first month into my contract.

Let me Share my story, my contract can to an end around May/ Jusne this year and todate I'm still getting billed different amounts on the same contract, and everytime I call them I obviously speak to a different consultant or client care agent. But one common thing about them is that they are all telling me different stories which according to my own judgement shows of not knowing fully how to explain the issue with this contract.

Sometime in august this year to prove what I'm saying, I phoned from being tired of what is happening and equired of what exactly is happening with this account and I was told a story and given an outstanding amount which I said must be debited that month end, and it was successfully debited and on emails the lady I spoke to from telkom assured me my contacts is cancelled or rather will be cancelled subject to me paying the amount ( Communication Proof available).

Guess what ? Sometime last month(Oct) my account was debited , I phoned and spoke to an arrogant agent who gave me different amounts to pay but couldn't explain where are they coming from as I referenced to what his colleague had told me previously. Today I am again getting another bill with double the amount I was told I owe last month , I am out of ideas on what to do about my matter any help or intervention would be much appreciated . Having said that what I wanna say is if you have an ongoing contract with Telkom anticipate such Struggles come the end of your contract and this is precisely what I saw my former colleagues , about two of them go through back when I took mine.