The worst customer service in South Africa.

Telkom has the worst customer service in South Africa. You are basically going to be assisted with agents who are working from home no training provided on how to speak with the customer on a call arguing with customers on the call, not sympathy towards the customers. Their customers experience is very horrible they have a call back system they do not callback to customers, the calls are being recorded but no reference number is provided, I have been requesting a call from their team leader of technical manager to report the poor quality service I have been receiving from their agents they responded we are writing Nandipa an email or who is ever responsible for the call center really horrible customer service from Phelela today at 11:30 and on the 18 of June Miselwa Lamani I’m send her emails she is not assisting or doing a follow through on my matter. This company are giants in the industry but their customers service even a ****a shop offers a much better experience. This people need training, you will see that Telkom won’t even respond to this query this how horrible things are for Telkom horrible customer service.