The WORST customer service ever experienced

<p>I have been trying to cancel my Telkom account for a few months now and got sent a hefty bill which was incorrect - they were charging me for months with no internet. I then did a query and was called after like 2 MONTHS…The lady then apologised and gave me a new amount which was due and this is still incorrect. I called in like 2 days ago to follow up and was put on hold for 30 minutes only to be told that it STILL REFLECTS THE INCORRECT AMOUNT OF R2900!!! I immediately sent an email and haven’t received a response at all!. Not even an acknowledgment of my email! Where the actual **** do theses emails go to? This is so bad that it now prevents me from getting a new internet service as I still need to use Telkom!!!!</p> <p><br />THIS IS THE WORST SERVICE EVER!!!</p>