THE WORST CUSTOMER SERVICE BY FAR.

This is by far the worst service provider I have ever encountered. I have been trying to cancel my contract with them for over two weeks since it has already ended, yet no one ever answers the phone, or they keep transferring me from one line to another. Today, I finally reached a consultant, but after starting to assist me, she dropped the call without finalizing my cancellation.

I am beyond frustrated because it feels like their goal is to make it nearly impossible for customers to cancel contracts. To make matters worse, they frequently overcharge and bill customers incorrectly, which negatively impacts our credit scores. This is completely unacceptable.

I would strongly advise against anyone signing a contract with them. Not only will they make it extremely difficult for you to cancel, but they will also overcharge you and blame you for their errors. This leads to a great deal of unnecessary stress and frustration and can ultimately damage your credit score.