The worst customer service

I recently complained on the Telkom site about the pathetic service I have received time and time again. When you complain on the website, you are required to enter your contact details (telephone number and email) amongst other things. <br> <br> I received a response and the lady asked for my contact details.... <br> <br> I mentioned my address been incorrect and being treated unfairly by the call center agents, namely Mpho, being misinformed, etc<br> <br> \As your customer I have not been treated fairly in the sense that I'm supposed to be provided with clear information and kept appropriately informed before