The Worst Customer Experience

I app**** for an account over a month ago and got a response telling me that a \friendly Telkom representative\" would contact me. Yet I got nothing. <br> <br> I tried calling and wasted hours of my time and airtime trying to contact Telkom - the worst call centre I have ever waited on. I eventually got through to somebody through social media, and I was told to apply for a new account AGAIN because Telkom knew nothing of my previous application. I did so, and have heard nothing back regarding the status of the application. I have no idea if it was successful, or unsuccessful, or if anyone received it at all! <br> <br> I keep trying to get feedback via social media, but I hear the same thing every time - \"we'll look into it\". I don't believe any of these agents because absolutely nothing has been done or resolved. <br> <br> This is the worst customer experience I have ever had from any vendor in my life."