1 reviews | Active since Jul 2011
The worst company in South Africa
I am now at my whits end. It is a month since ordering my Futurehood uncapped LTE for home. Still haven't received my modem to use the service but Telkom are more than happy to debit my account. Are you joking??? I have called the call center 17 times. Tweeted them all week and still no one can tell me where my order is. <br> <br> The service is actually beyond terrible - it is embarrassing. How can you treat customers like this. No one has called me, no one has made half an effort<br> <br> I dont want anything to do with Telkom ever again - I just want to cancel this contract once and for all and get off the debit order. <br> <br> I am writing this after whilst being on hold for 35 minutes to the call center. <br> <br> You people are an absloute joke and should be embarrassed. <br> <br> Idiots.<br>
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM164010
We apologise for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM164010
We apologise for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
