AS
Ammaar S

1 reviews | Active since Aug 2020

16 Aug 2020, 11:25

The worst company i have ever dealt with!!!

I honestly made me a hellopeter account just to write this review and quite frankly if i could give a 0 star rating i would Telkom has given the most pathetic service any company could give We signed up for a R850 per month contact for the d'link dwr-956m LTE deal at 10mbps. Firstly, the coverage in the area is so horrible, that i cannot even get 3mbps. If we are more than 2 people on the wifi , webpages doesnt even load Secondly, not once have we been charged the agree'd upon amount, every month there are additional and hidden costs which is pitiful The customer service at Telkom Kenilworth Center is ********** , little to no help whatsoever Within the first week of me receiving my modem, it stopped working. We took it in to Telkom KC and one of the customer service reps checked it on their phone as well and agreed it wasnt working. They sent it in for repairs and the technician claimed there was no fault with the modem but when it came back it magically started working Im beyond furious at the level of service i have received with Telkom and would not recommend them to anyone I took this package out so that i can work from home, every single month i receive an invoice for different amounts, every month i have to hear different stories from telkom and im absolutely fed up

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