TC
Tracy C
1 reviews | Active since Oct 2013
18 Nov 2015, 18:17
The worst company ever
Yet again I am having an issue this company that have no idea how to deal with customers nor do the staff even know who the CEO of the company is. My account was paid last week via a cash des posit yet my lines yet again get suspended and I am being penalized as they are to quick to hand over to a third party and now apparently they will not even accept a cash deposit slip as POP. I overpaid my account yet I am told I have to wait 7 days to be reconnected how unfair is that!!!!!! I am so sick of there attitude and them running all over me, so seen as you now owe me money I want a refund and want in with in the next 12 hours fair is fair
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Replies (1)Telkom's replyOfficial
18 Nov 2015, 18:27Hello McQuilks,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169164.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169164.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply18 Nov 2015, 18:27
Official
Hello McQuilks,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169164.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169164.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
