The worst client service possible!

<p> </p> <p>Good morning,</p> <p> </p> <p>Trust you are well.</p> <p> </p> <p>I am extremely frustrated with Telkom. No one has been able to assist me and this matter has been going on for more than three weeks.</p> <p> </p> <p>I have been made promises that no one was able to keep.</p> <p> </p> <p>. You have now suspended my line since Tuesday(last week) and I was told it would be unsuspended in a few hours, but here I am still disconnected. I find this very inconsiderate due to turn a around time not met or that the pure fact that I am disconnected due to an error on your side and no one taken initiative to give me feedback or resolve my issue. As you can see I have multiple contracts with you and every month I make payment religiously. You have inconvenienced me as well as my work and income. you have also declined my upgrade due to non-payment but again this error occurred from your side. This is not acceptable.</p> <p> </p> <p>I am not sure what I need to further do as I have cooperated and done everything possible from my side considering this is not due to my error but Telkom’s. I have reported this issue in multiple platforms and I have received no response.</p> <p> </p> <p>I would really appreciate feedback as to when my line will be reconnected and when my account will be sorted out.</p> <p> </p> <p>Regards</p> <p>KIRSTEN ANGIERS</p> <p>081 ********** </p>