the worst

My telkom mobile account was in arrears last month due to a debit problem I contacted telkom on the 15 of august to inform them and that they should deduct double end of august which they did but my account has been suspended even though I'm up to date and I have been handed over to a debt collection agency called nu debt that's how telkom treats there loyal customers and today I heard that my account will be reconnected once payment is shown on telkom system I was told this can take 7 to 14 working days because nu debt must first transfer the funds to telkom I also heard nu debt is involved in ****s so no data for me even though my account is up to date thank you for the BAD SERVICE telkom