THE WORST

I've ordered a device on Friday the 1st of December 2017, I received an order no. But since then I haven't received any other communication with regards to my order. I tried contacting the sales department 10213 since Monday. My patience is tested as I tried numerous times to get through and hang on to calls for 45min + before I eventually just give up. The customer care line can't even assist me with my problem. I am beyond frustrated at this point.