The worse service ever.

<p>I joined telkom in 2015 when I first moved into my new apartment. The installation was speedy and everything was up and working in no time and that is all that went "right". Afer a few days I started noticing that my connection would just drop. My wifi signal on my laptop would display as full but I would have no access to the internet. Telkom send a techy and after a few minutes here my line would be "fixed" and within a day the same troubles arise. </p> <p>In december 2016 I actually went into to telkom to cancle but due to work etc I deceided against it. They lady at the store gave mea form to complete and promised me that they credit some money to my account since that at stage I was left without internet for weeks. Soon after I completed my form a techy showed up again and promised me the line would be working now. I even went out and bought a new modem. </p> <p> </p> <p>My stuggeled continue with my connection that keeps dropping. In April i logged the problem again. A few months went by and no techy showed up. I call Telkom ( spend about 40mins on my cell phone) and they resetted my port on that side. </p> <p> </p> <p>The problem however continued to excists. Again I tried logging the problem but wasnt able to. I yet again called them about two weeks ago. The lady on the phone said the ticket that was opened on the 28 April was still open and that is way I havent been able to log any problems. She again told me that my account will be credited. Nothing happened. She reopened my ticket as well and its almost 3 weeks later and no one has contacted me. </p> <p> </p> <p>My line still keeps dropping even if I do have a connection is is very slow and I mean the other day Ihad connection speed of 4kbs ! Can someone pls assists me in getting my line sorted? I do not wish to change ISP but how can I pay for a service that I am not receiving?</p> <p> </p> <p> </p>